Enable Access Auditing To Measure Your CRM Usage

One of the key success factors of implementing a new CRM is a high user adoption rate. Otherwise, the CRM strategy and implementation may be considered as a failutre. When administrating Dynamics CRM, you may want to measure the usage and user connection frequency. First of what you need to configure is enabling audit. Afterwards you … Continue reading Enable Access Auditing To Measure Your CRM Usage

Easily Export Audit Logs

If you have already used Audtining in Dynamics CRM, you may have noticed that you cannot export logs. This is an issue I have been facing recently when I was asked how we can perform stats and measure CRM's use. Fortunately, there are two ways to get that logs on an Excel file. The first method … Continue reading Easily Export Audit Logs